Privacy policy
What information we collect about you
We collect information about you when you contact us regarding our services. This information may include:
Your name and contact details
Information generated by the work, services, or relationship we have with you
Information generated when you visit our website or engage with us on social media
How we collect information and how we use it
We may collect and process information that you provide during your interactions with us, including:
Completing our contact form, table booking form, or making a payment via our website or through our payment engine (Square)
Requesting our services or information
Communicating with us via email or telephone
We only use your personal information in accordance with the law. Most commonly, this includes:
Where you have given consent for us to process your information
Where it is necessary to perform our contractual obligations with you or the business you represent
We use your personal information for the following purposes:
To manage our relationship with you and administer our business
To respond to your requests or enquiries
To send you information about our business and services if requested
Sharing your information
We do not share your information with third parties unless:
They are contracted to work on your project and require it to fulfil their responsibilities
We are legally obligated to share it with relevant authorities if we suspect illegal activity under English law
Information shared with our team or contractors will be limited to what is necessary for them to carry out their duties.
Your rights and choices
We are committed to ensuring that the information we hold about you is accurate and up to date. You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you
Correction: You can ask us to correct any errors
Withdrawal of consent: You can withdraw your consent at any time
Deletion: You can request that we delete your information
Restriction or objection: You can object to or restrict how we process your data
To exercise these rights, please contact us at:
Email: enquiries@artearoom.co.uk
Retention and destruction of personal information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting UK tax and accounting requirements. Our retention periods are as follows:
Financial records: 6 years after the end of the relevant tax period
Client/supplier records: 2 years after our last contact with you
Enquiry records (non-clients): 6 months after our last contact
If we have an ongoing relationship with you or you have consented to receive communications, we may retain information beyond these timescales for effective management of our contract and communications.
Visitors to our website
Our website is hosted and built on the Squarespace platform. You can read more about Squarespace's compliance with GDPR and their privacy policies here:
We use Google Analytics and Squarespace Analytics to collect anonymised data about website visitors, such as the number of visits and user behaviour patterns. This data does not identify individuals, and we do not attempt to discover the identities of visitors. For more information:
Security of your information
We take the security of your personal information seriously. We use secure systems and work with third-party tools and services that comply with international privacy laws, including GDPR. These include:
Squarespace: For website hosting and management
Google Analytics: For tracking website usage
We carefully select and monitor our service providers to ensure they maintain the highest standards of security and privacy.
If you have further questions or concerns about our privacy practices, please contact us at:
Email: enquiries@artearoom.co.uk